Refund policy
No-Return Policy
All sales are final.
Our furniture and home décor pieces are handmade and upcycled, which means every item is unique. Natural variations, character marks, and intentional imperfections are part of the design. Because of this, we do not accept returns, exchanges, or refunds after purchase.
Before Purchasing
Please review all photos, descriptions, measurements, and condition notes carefully.
If you need additional details, feel free to contact us before placing your order—we’re happy to help.
Exceptions (If Required by Law)
A return or refund will be honored only where required by applicable consumer protection laws, including:
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Items damaged during shipping
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Incorrect items sent
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Undisclosed defects that legally require correction
If you believe your order qualifies, please contact us with8n 72 hours of delivery with photos and documentation.
Handmade & Upcycled Characteristics
Please note: variations in color, texture, materials, and finish are normal in handmade and upcycled items.
These features are not considered defects and do not qualify for returns or refunds.
Condition Requirements (When a Return Is Legally Required)
If a return is mandated by law, the item must be returned in the same condition it was received, unless the issue prevents this.
Contact Us
If you have questions or need to report an issue covered under the exceptions:
email: info@anniesatticonline.com phone: 978-273-8368